From: Anisa Shaikh <anisas@ssrane.net>
Dear Sir/Madam,
Please find attached file of RBI Circular dated 14-08-2014 issued in respect of :
Usage of ATMs – Rationalisation of number of free transactions
a) The number of mandatory free ATM transactions for savings bank account customers at other banks' ATMs is reduced from the present five to three transactions per month (inclusive of both financial and non-financial transactions) for transactions done at the ATMs located in the six metro centres, viz. Mumbai, New Delhi, Chennai, Kolkata, Bengaluru and Hyderabad.
b) This reduction will, however, not apply to small / no frills / Basic Savings Bank Deposit account holders who will continue to enjoy five free transactions, as hitherto.
c) At other locations i.e. other than the six metro centres mentioned above, the present facility of five free transactions for savings bank account customers shall remain unchanged.
d) Banks are advised that at least five free transactions (inclusive of financial and non financial transactions) per month should be permitted to the savings bank account customers for use of own bank ATMs at all locations. Beyond this, banks may put in place appropriate Board approved policy relating to charges for customers for use of own bank ATMs.
e) The ceiling / cap on customer charges of Rs.20/- per transaction (plus service tax, if any) will be applicable. And Banks are advised to ensure that the charges structure on ATM transactions is informed to the customer in fair and transparent manner.
This directive shall come into effect from November 01, 2014.
Best Regards,
CA. Anisa Mohd. Irfan Shaikh
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